Assign Accurate Background Check

The Accurate Background Check integration allows you to place and track background checks for applicants. The integration is available through the Edge Marketplace.

The background check can be assigned via Manage Candidates, Manage Applicants, or the Applicant Profile page.

Manage Applicants Deprecation: Cornerstone is deprecating Manage Applicants in Q1 2024. See Manage Applicants Overview.

To access the Applicant Profile page, click the applicant's name from any of the following pages:

  • Manage Job Requisitions >
    • Requisition Snapshot
    • Manage Applicants
  • Recruit > Interview Manager
  • Recruit > Review Applicants
  • Recruit > Manage Candidates (Note:This functionality is in the Early Adopter phase. For more information about availability,see the Overview topic for this functionality.)
PERMISSION NAME PERMISSION DESCRIPTION CATEGORY
Applicants: Initiate Background Check This permission grants access to manage background checks from the Applicant Profile page. This applies to background checks that have been configured in the Integration Center. This permission cannot be constrained. Users who have this permission will have an Assign to Applicant link in the background check status type panel on the Applicant Profile page. Once the background check is assigned, the page will display "Assigned - [Date Assigned]." Recruiting
Applicants: View Background Check Status and Details Link This permission allows users to view the background check status and view a link to access the background check report, which can be found in the background check status type panel on the Applicant Profile page. This permission cannot be constrained. Recruiting
Applicants: View Background Check Status Allow user to view the background check status. The user cannot view the link to the detailed report. This permission cannot be constrained. Recruiting
Requisition: Manage Grants ability to access and manage all requisitions regardless of ownership (constraints permitting). This permission also grants read-only access to the Applicant Review tab when creating or editing a job requisition. This permission can be constrained by OU, User's OU, and Grade. Recruiting
Requisition: Owner

Enables owner to access requisitions and applicants for requisitions for which they are an owner. This permission also grants read-only access to video interviews that are completed by applicants via HireVue. For portals with Referral Suite enabled, this permission also enables requisition owners to edit the referral source on the Applicant Profile page. This permission cannot be constrained.

Note: This is a dynamically assigned permission that is not available in Security Role Administration. If the user is removed as an owner, the permission is revoked for the associated requisition. This permission cannot be manually assigned. Also, if a user has both the permission necessary to manage requisitions and be a requisition owner, the constraints of the Requisition: Manage permission overrule those of the Requisition: Owner permission. For requisition owners that do not also have permission to manage requisitions, only certain fields are editable when editing a requisition.

Recruiting
Requisition: Reviewer

Enables reviewer to access requisitions and applicants for requisitions for which they are a reviewer. This permission cannot be constrained.

Note: This is a dynamically assigned permission that is not available in Security Role Administration. Once a requisition is in a Closed or Cancelled status or if the user is removed as a reviewer, the permission is revoked for the associated requisition. This permission cannot be manually assigned.

Note: If an applicant reviewer is removed as a reviewer via the Applicant Profile page, the Requisition: Reviewer permission is revoked for the associated requisition. However, if the reviewer was also added as a reviewer via the General tab when creating, editing, or copying the requisition, the reviewer still appears on the In Review panel as a duplicate reviewer and retains access to the requisition and applicants from the Requisition: Reviewer permission. See Applicant Profile Page Overview for more information about duplicate reviewer instances.

Recruiting

Assign Background Check

To assign the background check using Accurate Background, perform the following steps:

  1. Change the status of the applicant to Accurate Background Check (custom applicant status) via Manage Candidates, Manage Applicants, or the Applicant Profile page.
    • The following displays in the Accurate Background Check panel of the Applicant Profile > Statuses tab when the applicant status has been changed:
      • Current Status: Not Assigned to Applicant
      • Assign to Applicant action link

  1. Assign the background screening to the applicant by clicking Assign to Applicant. This opens the Select Screening Program Option pop-up.
  2. Complete the following fields in the pop-up:
    • Select Provider - Select Accurate Background in the field.
    • Select Package - Select the package sent by Accurate Background.

  1. Click Submit. This assigns the background check for the applicant. The date the background check was assigned displays in the panel, as well as a reference ID and the status of Acknowledged. An email is automatically sent to the applicant with a link to complete the screening in Accurate Background. The link is available to the applicant for seven days. The email address of the user launching the integration must exist in the Accurate system. Note: The reference ID is an internal system-defined value.

Background Check Panel

The following information displays in the background check panel on the Applicant Profile > Statuses tab during the background check process:

  • Assigned - This status is the date the screening is assigned to the applicant.
  • Reference ID - This displays the applicant ID (this is a backend ID within the system).
  • Status - This displays the status of the overall transaction. The following are the possible values:
    • Acknowledged
    • In Progress
    • Complete
    • Cancelled
  • [Package ID] - This displays the ID of the screening package assigned to the applicant.
  • Provider Reference ID - This displays the Search ID from Accurate Background.
  • Status - This displays the overall status of the screening request. The following are the possible values.
    • In Progress
    • Completed
    • Cancelled
  • Results - The following displays for the results:
    • Percent Complete - This is a numerical value that indicates the progress of the background check.
    • Adjudication Results - This is a text value from Accurate Background. Note: Adjudication results is not a default feature in Accurate Background. Not all portals will have adjudication results.
  • Check Order Progress - The link directs users to Accurate Background for a detailed report of the screening request. This option is displayed for screenings that have an In Progress status.
  • View Report - A View Report link displays for screenings that have a Completed status.

Additional Details

The following fields are sent to Accurate as part of the integration:

  • Job requisition Division OU ID (Note: Accurate has a maximum character limit of 25 characters for this field. To ensure that the integration runs successfully, Cornerstone will only send the first 25 characters of the OU ID. Some OU IDs may have identical values in the first 25 characters.)
  • Job requisition Location OU ID (Note: Accurate has a maximum character limit of 25 characters for this field. To ensure that the integration runs successfully, Cornerstone will only send the first 25 characters of the OU ID. Some OU IDs may have identical values in the first 25 characters.)
  • Candidate first, middle, and last name
  • Candidate address (address lines 1 and 2, city, state, zip, country)
  • Candidate phone number
  • Candidate email address
  • Job requisition country
  • Job requisition state
  • Job requisition city