Applicant references data is passed to Accurate Background Check when a background check is performed on the applicant. The applicant will not need to manually enter their references when filling out a background check form with Accurate.
How Is the Data Retrieved by Accurate?
In order for Accurate to retrieve the applicant's data, specific reference questions will need to be created in the Question Bank in Form Management so that the questions can be added to a form in Form Management that will be used to request the applicant's references.
The name of the question in Cornerstone does not need to match the name of the field in Accurate, but it must be mapped to the correctly corresponding field in Accurate in order for the data to pass successfully to Accurate.
There are three different sets of these questions, since applicants can submit up to three references. Each set represents one applicant reference. It is necessary to create each set. If more than three sets are created, any data outside of the first three sets will not be passed to Accurate.
To create the questions:
- Navigate to .
- Click .
- Select Text as the field type.
- Configure each question separately by entering a name for the question in the Question field and entering the API exactly as it is listed in the right-hand column. The "Field Name in Accurate Background Check" column indicates the exact name of the field in Accurate. You can use the Accurate field name as your question or enter a different name, but the API will need to correspond exactly so that the applicant's data can be transferred successfully.
Once you have created the questions, navigate to Form Management > Manage Forms and create a form for requesting an applicant's references, making sure to enter Accurate_Reference_Form in the API Name field on the Build tab. The purpose of entering this API name is so that the system knows the correct form to send to Accurate Background Check. See Create Form - Build Tab - Define General Information.
On the form, add the questions that you created above. The references request form will be assigned to applicants on the Manage Applicants page. The form will be available to the applicant from their My Profile page in the career site, where they can then launch and complete the form.