Manage PayPal Transactions

Transactions completed with PayPal can be viewed and managed by administrators via the Manage Transactions page, along with transactions completed with other payment methods.

To access the Manage Transactions page, go to Admin > Tools > Learning > E-Commerce > Manage Transactions.

PERMISSION NAME PERMISSION DESCRIPTION CATEGORY
Transaction Manager - Manage Grants ability to access the Manage Transaction page and also create and edit transactions. On the Order History Details page, the administrator can edit the order status, adjust prices, issue refunds, or enter comments. This permission can be constrained by User's OU. This is an administrator permission. eCommerce - Administration
Transaction Manager - View Grants ability to view the Manage Transaction page where the administrator can review the transactions that meet their permission constraints. This permission can be constrained by User's OU. This is an administrator permission. eCommerce - Administration

Manage Transactions

On the Manage Transactions page, you can search specifically for transactions that were completed with PayPal, and you can easily determine the payment method used for each transaction.

For general information about the Manage Transactions page: See Manage Transactions Overview.

Search

To search for only transactions which were completed using PayPal as the payment method, select the PayPal option from the Payment Method drop-down menu in the Search section and click the Search button. After the page refreshes, only transactions completed with PayPal will display in the Transaction section.

Transaction

In the Transaction section, view the Payment Method section to determine what payment method was used to complete each transaction. Transactions completed using PayPal display a value of PayPal in the Payment Method column. You can click the Details icon next to the transaction to view the Order Details page for the transaction. On the Order Details page for transactions completed with PayPal, the Payment Method field will display a value of PayPal.