Microsoft Teams Learning in the Flow of Work Integration Overview
The "Learning in the Flow of Work" integration brings the Cornerstone Learning catalog directly to learners in their key productivity application. With this enhancement, Microsoft Teams users can add a chatbot to Teams that lets them search for and share training, all linked to the Cornerstone portal. Learners can also receive notifications about training with upcoming due dates.
This integration enables users to interact with learning content from within Teams and includes the ability to:
- Receive a welcome message with instructions on how to use the Learn Bot
- Search for, find, and access relevant content directly within the Learn Bot
- Search for relevant content directly from any message thread with a new Teams message extension
- Stay up-to-date on outstanding training via proactive nudges
- Launch learning content directly from the bot
For portals with single sign-on enabled, any links to training take the user directly to the learning details page without the user needing to log in to the portal if they are already logged in.
@Learn Search returns training results based on the phrase entered in the title, keywords, and description. Results are prioritized first by the phrase in the title of the training, then in the training keywords, and then in the description of the training. This is the same logic used by Learning Search.
The Microsoft Teams Learning in the Flow of Work integration is available for Production portals only.
Upon implementation, the integration is available for portals with Learning and that also have a Microsoft Office 365 license with Teams. Administrators with permission to manage Edge Marketplace can enable the integration in Edge Marketplace. The administrator will need the organization’s Office 365 environment Tenant ID as well as access to their Cornerstone portal’s Single Sign-On configuration if they are utilizing Single Sign-On. Once the integration is enabled, individual users can complete installation through Microsoft Teams.
Additional instructions for enabling and configuring the integration will be available in Edge once the integration tile has been added.
Note: You may also be considering creating a subset of users to test the integration. This can be done through Microsoft Teams Custom App Management, which lets you enable the integration for test users. More information about this can be found in the starter guide.
The following existing permissions apply to this functionality:
|PERMISSION NAME||PERMISSION DESCRIPTION||CATEGORY|
|Edge Integrations - Manage||Grants access to the Integrations service for Edge Integrate where the administrator can configure, enable, and disable their third-party integrations that are used within the Cornerstone system. This permission cannot be constrained. This is an administrator permission.||Edge|