Assign Accurate Background Check

To assign the background check using Accurate Background, perform the following steps:

  1. Change the status of the applicant to Accurate Background Check (custom applicant status) via the Manage Applicants or Applicant Profile page.
    • The following will be displayed on the Applicant Profile > Statuses tab > Accurate Background Check panel when the applicant status has been changed:
      • Current Status: Not Assigned to Applicant
      • Assign to Applicant action link

  1. Assign the background screening to the applicant by clicking the Assign to Applicant link from the Applicant Profile Status > Accurate Background Check panel. This opens the Select Screening Program Option pop-up.
  2. Complete the following fields in the pop-up:
    • Select Provider - Select Accurate Background in the field.
    • Select Package - Select the package sent by Accurate Background.

  1. Click Submit. This assigns the background check for the applicant. The date the background check was assigned displays in the panel, as well as a reference ID and the status of Acknowledged. An email is automatically sent to the applicant with a link to complete the screening in Accurate Background. The link is available to the applicant for seven days. The email address of the user launching the integration must exist in the Accurate system. Note: The reference ID is an internal system-defined value.

Background Check Panel

The following information displays in the background check panel on the Applicant Profile > Statuses page during the background check process:

  • Assigned - This status is the date the screening is assigned to the applicant.
  • Reference ID - This displays the applicant ID (this is a backend ID within the system).
  • Status - This displays the status of the overall transaction. The following are the possible values:
    • Acknowledged
    • In Progress
    • Complete
    • Cancelled
  • [Package ID] - This displays the ID of the screening package assigned to the applicant.
  • Provider Reference ID - This displays the Search ID from Accurate Background.
  • Status - This displays the overall status of the screening request. The following are the possible values.
    • In Progress
    • Completed
    • Cancelled
  • Results - The following displays for the results:
    • Percent Complete - This is a numerical value that indicates the progress of the background check.
    • Adjudication Results - This is a text value from Accurate Background. Note: Adjudication results is not a default feature in Accurate Background. Not all portals will have adjudication results.
  • Check Order Progress - The link directs users to Accurate Background for a detailed report of the screening request. This option is displayed for screenings that have an In Progress status.
  • View Report - A View Report link displays for screenings that have a Completed status.

Additional Details

The following fields are sent to Accurate as part of the integration:

  • Job requisition Division OU ID (Note: Accurate has a maximum character limit of 25 characters for this field. To ensure that the integration runs successfully, Cornerstone will only send the first 25 characters of the OU ID. Some OU IDs may have identical values in the first 25 characters.)
  • Job requisition Location OU ID (Note: Accurate has a maximum character limit of 25 characters for this field. To ensure that the integration runs successfully, Cornerstone will only send the first 25 characters of the OU ID. Some OU IDs may have identical values in the first 25 characters.)
  • Candidate first, middle, and last name
  • Candidate address (address lines 1 and 2, city, state, zip, country)
  • Candidate phone number
  • Candidate email address
  • Job requisition country
  • Job requisition state
  • Job requisition city