Email Digest - Training Assigned Section

The Training Assigned section is a dynamic section intended to alert managers and learners that a new learning object (LO) has been assigned to the learner. Instead of receiving separate emails for each individual training assignment, a Training Assigned email digest section can be configured to consolidate all Training Assigned email notifications into a single email digest, based on a specified frequency. Note: There is a limit of 250 items per user which can be included in the Training Assigned section of the email digest.

Section Send To Options

When configuring the Send To option for a Training Assigned section, the following relation options are available:

  • Trainee
  • Trainee's Manager

Section Specific Tags

When configuring the section body for a Training Assigned section, the following tags are available:

  • {DUE.DATE} - This displays the assigned training's due date.
  • {DURATION} - This displays the number of training hours for the assigned training.
  • {LAUNCH.TRAINING} - This displays a link to launch the assigned training.
  • {LIST.BEGIN} - See the Repeater Tags section below.
  • {LIST.END} - See the Repeater Tags section below.
  • {MANAGER.FIRST.NAME} - This displays the first name of the trainee's manager.
  • {MANAGER.LAST.NAME} - This displays the last name of the trainee's manager.
  • {RECIPIENT.FIRST.NAME} - This displays the first name of the user who is receiving the email.
  • {RECIPIENT.LAST.NAME} - This displays the last name of the user who is receiving the email.
  • {TITLE} - This displays the name of the assigned training.
  • {TRAINEE.FIRST.NAME} - This displays the first name of the user who is assigned the training.
  • {TRAINEE.LAST.NAME} - This displays the last name of the user who is assigned the training.
  • {TRAINING.DESCRIPTION} - This displays the assigned training's description.
  • {TRAINING.STATUS} - This displays the current status of the assigned training on the trainee's transcript.
  • {TRAINING.TYPE} - This displays the LO type of the assigned training.
  • {TRANSCRIPT.LINK} - This displays the transcript page URL.

Repeater Tags

Administrators can use repeater tags to repeat information for each item in the email digest.

Because non-standard sections are designed to display a digest of information in a single section, repeater tags must be placed before and after all of the content that should be repeated for each item in the digest. For a section that displays all of the items assigned to a user, then the repeater tags should be placed before and after the content and tags that describe each individual assigned item, such as title and due date.

The following repeater tags should be placed before and after the content that should be repeated:

  • {LIST.BEGIN} - This tag should be placed at the beginning of the content that should be repeated for each item.
  • {LIST.END} - This tag should be placed at the end of the content that should be repeated for each item.

Sample Section Text

The following is an example of how a Training Assigned section may be configured:

Hello {RECIPIENT.FIRST.NAME} {RECIPIENT.LAST.NAME},

{LIST.BEGIN}

The training, {TITLE}, has been assigned to your transcript in a(n) {TRAINING.STATUS} status.

Description: {DESCRIPTION}

Due Date: {DUE.DATE}

Training Hours: {DURATION}

{LIST.END}

Considerations

Users will only receive a Training Assigned email digest section if all of the following are true:

  • Training has been assigned to user within the timeframe set by digest frequency
  • The assigned learning object (LO) is active
  • The LO is on the user's transcript (includes the archived transcript)
  • The user who was assigned training is active in the system

Email digests respect the No Emails setting when configured either at the LO level or from within a learning assignment. Either the Custom Emails option or the Training Specific Emails option must be selected. If the Training Assigned email digest section is enabled, the Training Assigned email trigger must be inactive to prevent the training emails from firing. Otherwise, the user will receive both an email digest AND an individual email.