Skill Rating and Feedback Sections

Creating an email digest allows an administrator to send a digest of skill ratings and feedback activities.

To create an email digest, go ADMIN > TOOLS > CORE FUNCTIONS > EMAIL DIGEST MANAGEMENT.

Creating an email digest is the same across all areas. See Email Digest - Create/Edit.

Email Digest for Skill Ratings and Feedback

To configure an email digest for skill ratings and feedback, administrators may use the following sections:

  • Skill Endorsements Section
  • Skill Feedback Section
  • Skill Feedback Requests Section

Skill Endorsements Section

This email digest section is intended to alert recipients that they have received skill endorsements. If a user has not received any skill endorsements since the previous email digest was sent, then this section is not included in the email digest for the user. For example, if the digest frequency is Weekly, this will include all endorsements in the past seven days.

When configuring the Send To option for a Skill Endorsements section, the following relation options are available:

  • Target User - This is the user who received the skill endorsement.
  • Target User's Direct Manager - This is the direct manager of the user who received the skill endorsement.

When configuring the section body for a Skill Endorsements section, the following tags are available:

  • CAPABILITY.NAME - This displays the name of the skill for which the user received an endorsement.
  • FEEDBACKTOTALCOUNT - This displays the number of skills on which the user received feedback in this digest.
  • PREVIEWCAPABILITIES - This displays the names of the skills that received endorsements. A maximum of three skill names are displayed.
  • PREVIEWRATERS - This displays the names of the people who gave endorsements.
  • RATER.FIRSTNAME - This displays the first name of the user who gave the feedback.
  • RATER.LASTNAME - This displays the last name of the user who gave the feedback.
  • TARGETUSER.FIRSTNAME - This displays the first name of the user who received the feedback.
  • TARGETUSER.LASTNAME - This displays the last name of the user who received the feedback.
  • SKILLSPROFILE.LINK - This displays a link to the Skills Profile of the user who was endorsed.

Skill Feedback Section

This email digest section is intended to alert recipients that they have received skill feedback. If a user has not received any skill feedback since the previous email digest was sent, then this section is not included in the email digest for the user. For example, if the digest frequency is Weekly, this will include all skill feedback in the past seven days.

When configuring the Send To option for a Skill Feedback section, the following relation options are available:

  • Target User - This is the user who received the skill feedback.
  • Target User's Direct Manager - This is the direct manager of the user who received the skill feedback.

When configuring the section body for a Skill Feedback section, the following tags are available:

  • CAPABILITYNAME - This displays the name of the skill for which the user received feedback.
  • FEEDBACKTOTALCOUNT - This displays the number of skills on which the user received feedback in this digest.
  • PREVIEW.CAPABILITIES - This displays the names of the skills that received feedback. A maximum of three skill names are displayed.
  • RATER.FIRSTNAME - This displays the first name of the user who gave the feedback.
  • RATER.LASTNAME - This displays the last name of the user who gave the feedback.
  • SKILLSPROFILE.LINK - This displays a link to the Skills Profile of the user who received the feedback.
  • TARGETUSER.FIRSTNAME - This displays the first name of the user who received the feedback.
  • TARGETUSER.LASTNAME - This displays the last name of the user who received the feedback.

Skill Feedback Requests Section

This email digest section is intended to alert recipients that they have received responses to their skill feedback requests. If a user has not received responses to any skill feedback requests since the previous email digest was sent, then this section is not included in the email digest for the user. For example, if the digest frequency is Weekly, this will include all responses to skill feedback requests in the past seven days.

When configuring the Send To option for a Skill Feedback Requests section, the following relation options are available:

  • Requester - This is the user who requested the skill feedback.

When configuring the section body for a Skill Feedback Requests section, the following tags are available:

  • CAPABILITIESCOUNT - This displays the number of skills that received feedback in the request responses.
  • PREVIEWRATEDCAPABILITIES - This displays the names of the skills that received feedback in the request responses. A maximum of three skill names are displayed.
  • PREVIEWRATERS - This displays the names of the people who responded to the request. A maximum of three rater names are displayed.
  • PREVIEWTARGETUSERS - This displays the names of the target users who received feedback responses within the request. For example, if a user requests and receives feedback for themselves, then the user who requested self feedback is the target user, and their name is displayed. A maximum of three target user names are displayed.
  • RATERCOUNT - This displays the number of people who responded to the request in this digest.
  • REQUESTNAME - This displays the name of the feedback request that received responses.
  • TARGETUSERCOUNT - This displays the number of target users who received feedback responses within the request. For example, if a user requests and receives feedback for themselves, then the user who requested self feedback is the target user, and this tag will display "1" since there is only one target user in the request.
  • VIEWRESPONSES - This displays a deep link to view the responses to the request.