Administrator Topic

Email Digest - Community Postings Section

This dynamic section is intended to alert recipients that there is one or more new postings available in the recipient's Connect communities. This dynamic section can be configured to display the details of each new posting. If there has not been a new community posting that is available to the user since the last digest was delivered, then this section is not included in the email digest for the user.

This section is only available to organizations using New Connect.

Section Send To Options

When configuring the Send To option for a Community Postings section, the following relation options are available:

  • Community Moderator
  • Topic Moderator
  • Community Members
  • Followers

Section Specific Tags

When configuring the section body for a Community Postings section, the following tags are available:

  • {RECIPIENT.FIRST.NAME} - This displays the first name of the user who is receiving the email.
  • {RECIPIENT.LAST.NAME} - This displays the last name of the user who is receiving the email.
  • {LIST.BEGIN} - See the Repeater Tags section below.
  • {LIST.END} - See the Repeater Tags section below.
  • {POSTING.CREATE.DATE} - This displays the date on which the posting was created.
  • {COMMUNITY.POSTING.TITLE} - This displays the title of the posting.
  • {COMMUNITY.POSTING.LINK} - This displays a hyperlink that navigates the user to the posting.
  • {COMMUNITY.TOPIC.TITLE} - This displays the title of the topic in which the posting was created.
  • {COMMUNITY.TITLE} - This displays the title of the community in which the posting was created.
  • {POSTING.AUTHOR.FIRST.NAME} - This displays the first name of the user who created the posting.
  • {POSTING.AUTHOR.LAST.NAME} - This displays the last name of the user who created the posting.

Repeater Tags

Administrators can use repeater tags to repeat information for each item in the email digest.

Because non-standard sections are designed to display a digest of information in a single section, repeater tags must be placed before and after all of the content that should be repeated for each item in the digest. For a section that displays all of the items assigned to a user, then the repeater tags should be placed before and after the content and tags that describe each individual assigned item, such as title and due date.

The following repeater tags should be placed before and after the content that should be repeated:

  • {LIST.BEGIN} - This tag should be placed at the beginning of the content that should be repeated for each item.
  • {LIST.END} - This tag should be placed at the end of the content that should be repeated for each item.

Sample Section Text

The following is an example of how a Community Postings section may be configured:

Hello {RECIPIENT.FIRST.NAME} {RECIPIENT.LAST.NAME},

{LIST.BEGIN}

{POSTING.AUTHOR.FIRST.NAME} {POSTING.AUTHOR.LAST.NAME} has created a new posting in "{COMMUNITY.TITLE}: {COMMUNITY.TOPIC.TITLE}" titled "{COMMUNITY.POSTING.TITLE}." Click here {COMMUNITY.POSTING.LINK} to view the posting!

{LIST.END}

 

Last Published: 10/11/2021 If you have feedback or suggestions for an Online Help article, please select this link. © 2021, Cornerstone OnDemand