Edge Import - Cancel Load

Administrators have the ability to cancel a load from the Edge Import - Load Details page.

To cancel an Edge Import load, go to Admin > Tools > Edge > Imports and Feeds. Then, select the Loads panel. Select the appropriate data load. Then, select the Cancel link in the Information section of the Load Details page.

The Cancel option is only available to the person who initiated the load, and it is only available if the import processing has not completed.

PERMISSION NAME PERMISSION DESCRIPTION CATEGORY
Access Edge Import Grants access to the Edge Import tool, which enables administrators to load data into their portal. This permission cannot be constrained. This is an administrator permission. Edge Import

When a load is cancelled, any records that started processing will complete processing and be loaded. These records can be viewed in the report details. Any records that did not start processing will be cancelled.

If the load is cancelled, then the following information is displayed in the Information section:

  • Cancelled - This displays the date and time at which the load was cancelled.
  • Cancelled By - This displays the name of the user who cancelled the load.

If the load is cancelled, then the following information is displayed in the Error Details section:

  • Error: Load has been cancelled.
  • Count: The number of records that were cancelled.

Considerations

  • Only the person who uploaded the file can cancel the load.
  • The load can only be cancelled if the import processing has not completed.
  • Once the load is cancelled, remaining records are not imported. However, backend processes will continue to run and complete.
  • After the import processing has completed, administrators can view how many records were cancelled in the Error Details section.