You can request to have applicant data anonymized on an ad hoc basis outside of the specified compliance settings timeframe and without forcing a candidate to log in to their profile to anonymize their own data.
This option is available in addition to the ability to enable anonymization in Compliance Enablement Preferences, a feature that lets you configure whether applicants can request anonymization and also allow the system to anonymize applicant data after a period of inactivity by the applicant.
Request Anonymization
To request ad hoc anonymization, submit a work order to Global Customer Support. Once the work order has been completed, the applicant will be anonymized, regardless of their period of inactivity.
If an applicant requests to be anonymized, and the applicant is still in an active status for an open requisition, the applicant will stay in their current status but no one will be able to interact with their profile after the anonymization takes place.
Note: To enable instant application data deletion and profile anonymization, contact Global Customer Support.
Use Case
- Sarah has applied for a position at ACME, a European company based in Italy. Sarah would like her application anonymized for data privacy reasons, even though she applied a day ago. Her status is still active and is tied to an open requisition. Sarah does not want to log in to her profile to request the anonymization of her data. Instead, she emails ACME and requests that her email be anonymized.
- Francis is an administrator at ACME. Francis creates a Global Customer Support work order to have Sarah's profile information anonymized.
- When Francis views the active requisition, Sarah is no longer there. Instead, Sarah’s data has been anonymized, and Francis cannot access Sarah’s profile.