Cornerstone Learn - Download Learning

If offline content has been enabled in the portal and a training item has been made available offline, users of the Cornerstone Learn app can download the training and then complete it without needing access to an internet connection, as long as they have the Offline Content permission.

Download

Training that is available for download via the Cornerstone Learn app can be downloaded either from the Training Details page for the training or from the Transcript page.

Download from Training Details Page

To download a training item from its Training Details page, tap the Download button that displays in the options menu available in the upper-right of the page. Once the course has finished downloading, a confirmation displays under the training status in the Training Details. All downloaded courses also display in the New Downloads page, which can be accessed through the main navigation of the Learn app. The next time an internet connection is available, any training progress the user has made on the course will be synced with the user's transcript in the Cornerstone Learn app. Note: Only courses that have been made available to download by an administrator can be downloaded from the app.

Download from Transcript Page

To download a training item from the Transcript page, tap the Download icon that displays next to the training item. Once the course has finished downloading, a confirmation checkmark displays. Once the course has been downloaded, it displays on the user's transcript and on the Downloads page, which can be accessed through the main navigation of the Learn app. The user can then launch the course, even when no internet connection is available. The next time an internet connection is available, any training progress the user has made on the course will be synced with the user's transcript in the Cornerstone Learn app. Note: Only courses that have been made available to download by an administrator can be downloaded from the app.

Errors

If a course does not download successfully, a red error icon displays next to the training. The user can tap the error icon to see an alert describing the error. The user can then either retry the download or cancel their download. If the error persists, there may be an issue with the course and the user should contact their learning administrator.

Considerations

The following considerations apply to this functionality:

  • Only SCORM Online Courses are available for download.
  • In order to log into the Learn app without an internet connection, a user must have performed a successful previous online login using their username and password. Note: Offline login via SSO is not currently supported.