Administrator Topic

Capability Feedback Templates - Manage

Feedback Templates are the package of configuration choices made by the administrator that form the feedback experiences for the end user. These templates exist behind-the-scenes for the end user, while guiding them and minimizing friction.

Prior to editing a feedback template, a best practice is to configure your rating scales.

To manage capabilities feedback templates, go to Admin > Tools > Core Functions > Capabilities > Feedback Templates.

Edit Feedback Template

To edit a capability feedback template, select the Edit link for the appropriate template in the list. See Capability Feedback Templates - Edit.

Feedback Templates List

The following information is listed for each existing capability feedback template:

  • Name - This displays the display name of the feedback template that appears to users on the cover page before starting to provide feedback.
  • Dimension - This displays whether the template is used to rate a user's proficiency, enjoyment, interest, or endorsement. A template may have multiple dimensions.
  • Feature Connectors - This displays the number of areas or features in which the template can be accessed by users.
  • Last Modified - This displays the date on which the feedback template was last modified and the administrator who modified it.

Default Feedback Templates

The following capability feedback templates are available by default:

  • Self Rating on Proficiency - This template is used for users to rate their own proficiency in a capability. By default, the feedback that raters provide using this template are visible to the rater and the rater's direct manager.
  • Self Rating on Interest - This template is used for users to rate their own interest in a capability. By default, the feedback that raters provide using this template are visible to the rater.
  • Peer Rating (private) - This template is used for a user's peers to privately rate the user's proficiency in a capability. By default, the feedback that raters provide using this template are visible to only the rater and the user being rated.
  • Peer Rating (public) - This template is used for a user's peers to publicly rate the user's proficiency in a capability. By default, the feedback that raters provide using this template are visible to everyone.
  • Private Proficiency Rating - This template is used for anyone to privately rate a user's proficiency in a capability. By default, the feedback that raters provide using this template are visible to the rater and the user being rated.
  • Proficiency Ratings shared with your Manager - This template is used for anyone to privately rate a user's proficiency in a capability. By default, the feedback that raters provide using this template are visible to the rater, the user being rated, and the user's direct manager.
  • Endorsement - This template has a limited set of settings, and it is used to give an endorsement for a user on a specific skill. An endorsement does not confer a specific judgment about proficiency, but it generally means you are willing to vouch for someone's proficiency in a certain skill. It is subjective, but it is always positive. By default, the endorsement is visible to everyone.

 

Last Published: 9/10/2021 If you have feedback or suggestions for an Online Help article, please select this link. © 2021, Cornerstone OnDemand