Content Studio - Email Notifications

Prior to this release, there were no notifications indicating to a user that they are required to take action, whether it is to review comments or changes, approve a collection, or publish a collection. It was necessary that the organizations find some means outside of the product to notify another user of these necessary actions.

With this release, email notifications are added to Content Studio to notify users to take action, such as reviewing comments, reviewing changes to a collection, or publishing a pending collection.

The following email notifications are now available:

User Added as Collection Reviewer - When someone is added as a reviewer for a collection, an email is sent to the collection reviewer, and it contains the collection title and description.
New Collection Comment Added - When someone adds a comment to a collection, an email is sent to the collection creator, and it contains the name of the user who left the comment, the comment text, and the date on which the comment was added.
Weekly Reminder to Review and Publish Content - A weekly reminder email is sent to any collection reviewer who has not yet published a collection for which they are a reviewer. The email contains a list of all collections that are pending their approval.
Customer Acknowledgment for Contact Us - When a customer selects the Contact Us option and completes the form to contact Cornerstone regarding new subscriptions, an acknowledgment email is now sent to the customer. This reassures the customer that their request has been submitted.

Content Studio Playlist

Click here to access the Content Studio playlist, which includes a video overview and the Starter Guide.

Considerations

The content in the emails cannot be customized.

Implementation

This functionality is automatically enabled for all organizations using Content Studio.

Permissions

The following existing permission applies to this functionality:

PERMISSION NAME

PERMISSION DESCRIPTION