Training Request Form Email Administration

Each Training Request Form will have customizable email templates based on four unique status change triggers. This allows flexibility to decide what text should be included and who emails should be sent to for each unique form.

  • Submit Request Form - will be triggered upon initial submission of the Request form
  • Request Form Completed - will be triggered upon administrators marking completion of the Request Form
  • Request Form Modified - will be triggered if the end user makes changes and resubmits the Request Form
  • Request Form Cancelled - will be triggered in one of 3 instances:
    • Administrators marks cancelled inside the Request Form
    • The Session the user is scheduled to attend is Cancelled
    • The user withdraws from a session