Level 2 Knowledge Question - Create

To access Level 2 (Knowledge) questions, go to Admin > Tools > Learning > Catalog Management > Evaluations. Click the Level 2 (Knowledge) link on the left navigation panel. Then, click the Question Bank link.

To create a question, click the Create New Question link. Enter the following information:

  1. Question - enter question to be used on the test. If multiple languages are enabled for your portal, select the Translate icon to translate the field into other available languages. Note: If a user's language is not available for the value in the field, the value displays in the default language of the question. The default language is the display language of the administrator that created the question.
  2. Response Type - Click drop-down to select answer response type.
    1. Yes/No - Select Correct Answer: Yes or No.
    2. True / False - Select Correct Answer: True or False.
    3. Likert Scale - Select to create a question with a Likert scale. If multiple languages are enabled for your portal, select the Translate icon to translate the field into other available languages. Note: If a user's language is not available for the value in the field, the value displays in the default language of the question. The default language is the display language of the administrator that created the question.
      1. Optionally edit the rating descriptions. The descriptions defined on the Corporate Preferences > Evaluation Preferences page are used by default.
    4. Multiple Choice - Single Answers - To provide users with a multiple choice question that allows one answer.
      1. Click Add Response Choice and enter answer choices. For portals with multiple languages enabled, localize the field by using the Translate icon to enter localized text. Note: If a user's language is not available for the value in the field, the value displays in the default language of the question. The default language is the display language of the administrator that created the question.
      2. Include 'None of the above' - Check to display 'None of the above' as an answer choice.
      3. Include 'All of the above' - Check to display 'All of the above' as an answer choice.
    5. Multiple Choice - Multiple Answers - To provide users with a multiple choice question that allows multiple answers.
      1. Click Add Response Choice and enter answer choices. For portals with multiple languages enabled, localize the field by using the Translate icon to enter localized text. Note: If a user's language is not available for the value in the field, the value displays in the default language of the question. The default language is the display language of the administrator that created the question.
      2. Include 'None of the above' - Check to display 'None of the above' as an answer choice.
      3. Include 'All of the above' - Check to display 'All of the above' as an answer choice.
    6. Text Only - To provide users with a question for which users provide a text response.
  3. Create a multi-part question by checking the Include multi-part sub-questions checkbox.
    1. Click the Add sub-question link.
    2. Enter the Order of each sub-question.
    3. Enter the sub-question text. If multiple languages are enabled for your portal, select the Translate icon to translate the field into other available languages. Note: If a user's language is not available for the value in the field, the value displays in the default language of the question. The default language is the display language of the administrator that created the question.
    4. Remove a sub-question by clicking on the Remove icon.
      1. Each sub-question will have the same response choice and will be listed under the main question on the actual survey. The main question will not have a separate response.
  4. Comments Instructions:
    1. Enable Comments - check to include comments box for question.
    2. Comments Required - check to make comments required. If checked user can not submit evaluation until comments are entered.
    3. Directions for comments box - Enter the comments instructions. For portals with multiple languages enabled, localize the field by using the Translate icon to enter localized text. Note: If a user's language is not available for the value in the field, the value displays in the default language of the question. The default language is the display language of the administrator that created the question. Also, the Translate icon only appears once the Enable Comments box is checked.
  5. Category - Click drop-down to select category. This is required.
  6. Active - The Active box is checked by default. Leave the box checked to make the question active. Uncheck the box to inactivate the question.
  7. Click Submit.

Helpful Hints - Create Evaluation Questions

  • Editing a question changes that question in all evaluations the question has been used. Best Practice is to make changes to the grammar or correct errors but not change the meaning or the structure of the question.
  • In a Multiple Choice - Multiple Answers question, the user will not be able to select more than one choice if they have selected either "None of the Above" or "All of the Above".
  • The same questions may be repeated in different sections on an evaluation (with the exception of multi-part). The system will give a warning to the administrator that the question appears multiple times. Evaluation Reports will list the question once for that evaluation, but the number of responses will indicate that this question was answered more than once for each user.
  • Categorizing questions will allow you to quickly add all questions in a category when you can create the evaluations.