Level 1 Reaction Question - Create

Level 1 Evaluations are used to measure and record a learner's reaction to training they’ve recently completed, such as their rating of the course content, materials, and relevance. Level 1 Evaluations are the most commonly used type of Cornerstone evaluation and can be attached to various learning object (LO) types. The information gathered by Level 1 Evaluations can drive decisions about the types of training that are most effective and engaging to your learning audience.

To access Level 1 (Reaction) questions, go to Admin > Tools > Learning > Catalog Management > Evaluations. Click the Level 1 (Reaction) link on the left navigation panel. Then, click the Question Bank link.

To create a question, click the Create New Question link. Enter the following information:

  1. Question - Enter the text of the question. For portals with multiple languages enabled, localize the field by using the Translate icon to enter localized text. Note: If a user's language is not available for the value in the field, the value displays in the default language of the question. The default language is the display language of the administrator that created the question.
  2. Response Type - Click this drop-down to select an answer response type.
    1. Yes/ No - For this question type, answers are Yes or No.
    2. True / False - For this question type, answers are True or False.
    3. Likert Scale - Select this question type to create a question with a Likert scale. For portals with multiple languages enabled, localize the field by using the Translate icon to enter localized text. Note: If a user's language is not available for the value in the field, the value displays in the default language of the question. The default language is the display language of the administrator that created the question.
      1. You can edit the rating descriptions if desired.
    4. Multiple Choice - Single Answers - Use this question type to provide users with a multiple choice question that allows one answer.
      1. Click Add Response Choice and enter answer choices. For portals with multiple languages enabled, localize the field by using the Translate icon to enter localized text. Note: If a user's language is not available for the value in the field, the value displays in the default language of the question. The default language is the display language of the administrator that created the question.
      2. Check the Include 'None of the above' box to display 'None of the above' as an answer choice.
      3. Check the Include 'All of the above' box to display 'All of the above' as an answer choice.
    5. Multiple Choice - Multiple Answers - Use this question type to provide users with a multiple choice question that allows multiple answers.
      1. Click Add Response Choice and enter answer choices. For portals with multiple languages enabled, localize the field by using the Translate icon to enter localized text. Note: If a user's language is not available for the value in the field, the value displays in the default language of the question. The default language is the display language of the administrator that created the question.
      2. Check the Include 'None of the above' box to display 'None of the above' as an answer choice.
      3. Check the Include ' All of the above' box to display 'All of the above' as an answer choice.
    6. Text Only - Use this question type to provide users with question that allows a text-based response.
  3. Create a multi-part question by checking the Include multi-part sub-questions checkbox.
      1. Click the Add sub-question link.
      2. Enter the Order of each sub-question.
      3. Enter the sub-question text. For portals with multiple languages enabled, localize the field by using the Translate icon to enter localized text. Note: If a user's language is not available for the value in the field, the value displays in the default language of the question. The default language is the display language of the administrator that created the question.
      4. Remove a sub-question by clicking on the Delete icon.
        • Each sub-question will have the same response choice and will be listed under the main question on the actual survey. The main question will not have a separate response.
  4. Comments Instructions:
      1. Enable Comments - Check this option to include a Comments box for question.
      2. Comments Required - Check this option to make comments required. If checked user can not submit evaluation until comments are entered.
      3. Directions for comments box - Enter the comments instructions. For portals with multiple languages enabled, localize the field by using the Translate icon to enter localized text. Note: If a user's language is not available for the value in the field, the value displays in the default language of the question. The default language is the display language of the administrator that created the question. Also, the Translate icon only appears once the Enable Comments box is checked.
  5. Category - Click this drop-down to select category (required field).
  6. Active - The Active box is checked by default. Leave the box checked to make the question active. Uncheck the box to inactivate the question.
  7. Click Submit to finish creating the question.

Helpful Hints - Create Evaluation Questions

  • Editing a question changes that question in all evaluations the question has been used. It is recommended that you use the Edit option to make changes to the grammar or correct errors but not change the meaning or the structure of the question.
  • In a Multiple Choice - Multiple Answers question, the user will not be able to select more than one choice if they have selected either "None of the Above" or "All of the Above".
  • The same questions may be repeated in different sections on an evaluation (with the exception of multi-part). The system will give a warning to the administrator that the question appears multiple times. Evaluation Reports will list the question once for that evaluation, but the number of responses will indicate that this question was answered more than once for each user.
  • Categorizing questions will allow you to quickly add all questions in a category when you can create the evaluations.

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