On Time Completion Rate - Segments

The On Time Completion Rate segments page displays three different charts:

  • Segment Data
  • Average Completion Rates
  • Averages of Portals

In addition to the charts described on this page, each metric's Segments page allows you to view and configure verticals and view metric details. See Segments Overview.

To access the On Time Completion Rate segments page, go to Admin > Tools > Benchmark and click the On Time Completion Rate report widget.

Segment Data

The Segment Data chart displays the average percentage of training completed on time for organizations by segment. Each segment is a distribution of the on-time training completion rates of training across all portals. The My Company line displays where your organization's on-time training completion falls amongst its peers.

To select a training type, click the Type drop-down menu below the Segment Data chart and choose a training type from the list, or choose All to include all training types. The chart data will refresh accordingly.

Average Completion Rates

The Average Completion Rates bar chart shows the average on-time training completion for your organization vs. the segments selected, broken down by the selected time interval. The Average Completion Rates chart displays the same data as the Segment Data chart above, except it shows how the data across segments has changed over time.

To change the time interval for the chart, click the By: drop-down menu and choose from the following time intervals:

  • Month
  • Quarter
  • Year

After selecting a new time interval, the chart data will refresh accordingly.

Averages of Portals

The Average of Portals plot provides helpful data when there are portals in the Segment Data chart that might be skewing the data. For example, if there is a segment with five organizations, and four out of the five organizations have on-time training completion averages of 30-50%, and one of the five has many more on-time completions than the other portals and also has an average on-time completion rate of 100%, the organization with the 100% on-time completion rate may skew the average on-time training completion. By using the Averages of Portals chart, you can avoid potential outliers, as this data shows the average of averages. To avoid potentially skewed data, the Averages of Portals chart uses the on-time completion rates of each portal, rather than the on-time completion rate of all training in the entire segment.