Reporting 2.0 - Null Value Support for Training Custom Fields

Previously, when a Training custom field was configured to be editable on the Transcript and its value was a blank value (null) on the Transcript, Reporting 2.0 erroneously retrieved the value set on the learning object (LO) in the Course Catalog instead of returning the null value, resulting in misleading reports.

With this enhancement, when a Training custom field is configured to be editable on the Transcript and its value is a blank value (null) on the Transcript, Reporting 2.0 correctly returns the Transcript's null value for the custom field instead of defaulting to the value from the Course Catalog.

How Does this Enhancement Benefit My Organization?

This enhancement enables organizations to accurately report on edits made within a user's Transcript.

Use Case

  1. A Training custom field, Credit Hours, is configured to be editable on the Transcript.
  2. An administrator sets this field to 15 for an online course, Project Management 101, in the Course Catalog.
  3. A manager edits this value for the Project Management 101 course on a user's transcript and sets it to a blank or null value.
  4. An administrator creates a report in Reporting 2.0 and includes the Credit Hours custom field from the Training section (Training > Custom Fields > Credit Hours) and from the Transcript section (Transcript > Custom Fields > Credit Hours).

Results prior to this enhancement:

Training Custom Field Transcript Custom Field
15 15 (default value from Course Catalog)

Results after this enhancement:

Training Custom Field Transcript Custom Field
15 Blank/Null (actual value from Transcript)