Login Process - Register New Device

The option to register a new Multi-factor Authentication (MFA) device as part of the login process is available and mandatory for all users who are required to log in with MFA but who have not yet registered a device.

If the following conditions are met, an MFA device must be registered as part of the first-time login process:

  1. MFA has been activated for a user by the CSX administrator in the portal's Multi-factor Authentication Configuration. See MFA (Multi-factor Authentication) Configuration.
  2. The user still needs to register an MFA device.

Users can register a device in two ways: