Send Email from Manage Candidates and Templates Enhancements

With this release, the overall Manage Candidates email and templates customer experience is enhanced as follows:

For candidate email templates, administrators can now configure cc: addresses and add attachments to the template.
When sending email to candidates, recruiters can now configure cc: addresses or select them from Candidate Email Template. Additionally, Recruiters can now receive attachments from candidates.

Administrators

For Candidate Email Templates, administrators can now add one or more cc: addresses and add attachments.

To access email templates, go to Admin > Recruit > Email Templates.

File size limit is 5 MB
Total file size is 10 MB
Supported file types: .arf, .avi, .bmp, .doc, .docx, .dot, .dotx, .flv, .gif, .htm, .html, .jpeg, .jpg, .m4a, .m4v, .mid, .mp3, .mp4, .mpeg, .mpg, .mpp, .pdf, .png, .pps,. ppsx,. ppt,. pptx, .rm, .swf, .txt, .vsd, .wav, .wma, .wmv, .xls, .xlsx, .zip.

Recruiters

When sending emails to candidates, recruiters can now add a cc: address or select an address from the email template. Additionally, recruiters can add pre-populated attachments from the template.

To send emails to candidates, go to Recruit > Manage Candidates. Click the More drop-down and select Send Email

When viewing candidate messages, recruiters can now see the cc: information and view and download candidate attachments.

To view candidate messages, go to Recruit > Manage Candidates. Select a candidate, and then click a conversation from the Candidate Messages section.

Starter Guide

Click here to download the Manage Candidates Starter Guide.

Implementation

This functionality is automatically enabled for all organizations using the Recruiting module.

Permissions

The following existing permissions apply to this functionality:

PERMISSION NAME

PERMISSION DESCRIPTION

CATEGORY

Applicants: Add/Move to Requisition

Grants ability to add or move applicants to requisitions the applicant did not apply for. This permission can be constrained by OU, User's OU, and Grade.

Recruiting

Applicants: Comments - Manage

Grants ability to view and manage comments for applicants.

This permission also defines whether comments posted when an interviewer submits an interview recommendation are posted to the Comments section on the Applicant Profile tab. Note: Interview recommendation comments for interviewers who have this permission display on the Applicant Profile tab. For interviewers who do not have this permission, the comments do not display on the Applicant Profile tab.

Recruiting

Applicants: Comments - View

Grants ability to view comments for applicants.

Recruiting

Applicants: Status Change

Grants ability to change applicant status for any applicant to whom the user already has access. This permission cannot be constrained.

Recruiting

Requisition: Manage

Grants ability to access and manage all requisitions regardless of ownership (constraints permitting). This permission also grants read-only access to the Applicant Review tab when creating or editing a job requisition. This permission can be constrained by OU, User's OU, and Grade.

Recruiting

Requisition: Owner

Enables owner to access requisitions and applicants for requisitions for which they are an owner. This permission also grants read-only access to video interviews that are completed by applicants via HireVue. For portals with Referral Suite enabled, this permission also enables requisition owners to edit the referral source on the Applicant Profile page. This permission cannot be constrained.

Note: This is a dynamically assigned permission that is not available in Security Role Administration. If the user is removed as an owner, the permission is revoked for the associated requisition. This permission cannot be manually assigned. Also, if a user has both the permission necessary to manage requisitions and be a requisition owner, the constraints of the Requisition: Manage permission overrule those of the Requisition: Owner permission. For requisition owners that do not also have permission to manage requisitions, only certain fields are editable when editing a requisition.

Recruiting