Metadata Preservation for Content Subscriptions and Integrations Workflow

When a customer purchases a Content Subscription or Integration, the courses are automatically added to their portal via the Content Delivery System (CDS). These courses are added with rich metadata such as title, description, keywords, etc., pre-populated by the Content Provider and Cornerstone's curation team. Once these courses are delivered to the portal, the administrator can manually update some fields of course metadata.

However, when the Content Provider made metadata updates to their courses, those updates overwrote any metadata changes the customer made manually during subsequent synchronizations with the CDS.

To prevent manual metadata changes from an Administrator from being overwritten by changes provided by Content Providers, we have introduced the “CDS Block Metadata Updates” setting, which allows customers to preserve the course metadata when the Course Provider updates the course.