Inactivating Certifications​

The administrators and certification owners can now inactivate multiple versions of a certification simultaneously. The certifications can be inactivated by navigating to Admin > Tools > Learning > Catalog Management > Certifications and unchecking the option under the Status column directly on the main certification administration list page.

When inactivating the certifications and their lesser versions, the user is prompted with a message - "There are other versions of this certification that are active. Click on All to inactivate all versions. Click on This Version to inactivate this version only." Clicking All inactivates the current version and all lesser versions. Clicking This Version inactivates only the current version.

For example, if there are 10 versions of a certification and version 10 is selected for inactivation, clicking ALL will inactivate Version 10, 9, 8, 7,6,5,4,3,2,1. However, clicking THIS VERSION will inactivate only Version 10. Again, if there are 10 versions of certification and if version 5 is selected for inactivation, then clicking ALL will inactivate Version 5,4,3,2,1 while clicking THIS VERSION will inactivate only Version 5.

This functionality also applies to activating an inactive certification. The user is prompted with the message - "There are other versions of this certifications that are inactive. Click on All to activate all versions. Click on This Version to activate this version only." Clicking All activates the current version and all lesser versions. Clicking This Version activates only the current version.

Note: This prompt message appears only when there are lesser versions. In case of single versions, no prompt message appears.

The certification proxy enrollment page contains an indicator that displays the inactive certifications being used by the proxies. If customers do not wish to have this indicator displayed on the proxy enrollment page, they can open a case with Global Customer Support to have it disabled.