Certification Administration Enhancements

Prior to this enhancement, customers using many certification versions spent significant time inactivating one version at a time.

With this enhancement, the administrators can inactivate the top-level version and all lesser versions simultaneously instead of manually inactivating multiple versions of a certification one by one.

The enhancement comes with the following features:

  • Ability to export pending and past requests to Excel.​
  • Ability to activate or inactivate certifications directly from the certification administration page.​
  • Prompt generation while deactivating or activating certifications.​
  • Indicator for inactive certifications on certification proxy enrollments.

How Does this Enhancement Benefit My Organization?

It reduces the number of clicks needed for deactivating versions and reviewing approval requests.

Considerations

If you do not wish to have the indicator displaying inactive certifications on the proxy enrollment list page, it can be turned off by opening a case with Global Customer Support.

Frequently Asked Questions (FAQs)

No, when you inactivate a certification, you will be prompted to choose whether you want to inactivate just the current version or the current version and all lesser versions. For example, if you are inactivating version 6, you will be prompted as to whether you want to inactivate versions 6, 5, 4,3,2, and 1, or just version 6. If you had inactivated a certification with 7 versions and inactivated version 5 and selected all versions, this would inactivate versions 5,4,3,2, and 1. Versions 6 and 7 would remain active.​

Implementation

This functionality is automatically enabled for all organizations using the Learning module.

Permissions

The following existing permissions apply to this functionality:

PERMISSION NAME PERMISSION DESCRIPTION CATEGORY
Certification - Owner Grants user ability to act as the certification owner, which enables them to view and approve requests for the certification, manage users in the certification, and edit the due date/expiration date for users in the certification. This permission can be constrained by OU and User's OU. This is an administrator permission. Learning - Administration
Certification - Manage Grants administrators ability to manage certifications. This permission can be constrained by OU and User's OU. This is an administrator permission. Learning - Administration
Certification - Categories Admin Grants administrators ability to manage certification categories. This is an administrator permission. Learning - Administration
Certification - Family Admin Grants administrators ability to manage certification families. This is an administrator permission. Learning - Administration