Edge Import Framework - Cancel Loads

Prior to this release, organizations had to contact Cornerstone Global Customer Support to cancel a data load.

With this release, administrators now have the ability to cancel a load from the Load Details page.

The Cancel link appears in the Information section of the Load Details page for the specific load. The Cancel option is only available to the person who initiated the load, and it is only available if the import processing has not completed.

When a load is cancelled, any records that started processing will complete processing and be loaded. These records can be viewed in the report details. Any records that did not start processing will be cancelled.

If the load is cancelled, then the following information is displayed in the Information section:

  • Cancelled - This displays the date and time at which the load was cancelled.
  • Cancelled By - This displays the name of the user who cancelled the load.

If the load is cancelled, then the following information is displayed in the Error Details section:

  • Error: Load has been cancelled.
  • Count: The number of records that were cancelled.

How Does this Enhancement Benefit My Organization?

Administrators can now cancel a load for a file they no longer want to import.


  • Only the person who uploaded the file can cancel the load.
  • The load can only be cancelled if the import processing has not completed.
  • Once the load is cancelled, remaining records are not imported. However, backend processes will continue to run and complete.
  • After the import processing has completed, administrators can view how many records were cancelled in the Error Details section.


This functionality is automatically enabled for all organizations using Edge Import.


The following existing permission applies to this functionality:

Access Edge Import Grants access to the Edge Import tool, which enables administrators to load data into their portal. This permission cannot be constrained. This is an administrator permission. Edge Import