Default Email Address Settings - Option to Define Multiple Addresses

Prior to this enhancement, administrators could configure one default "From" email address and one default "Reply-To" email address.

With this enhancement, administrators have the option to define up to 10 default "From" and "Reply-To" email addresses in the Default Email Address Settings section of Corporate Preferences. Once defined, they can be selected when creating or updating an email in Email Administration and in Marketing Communications. Administrators can edit and delete default email addresses at any time.

This functionality is not available at the start of UAT.

How Does this Enhancement Benefit My Organization?

In cases where different email addresses are needed per functional area, those can now be pre-defined and selected from a drop-down when creating emails.


This functionality is automatically enabled for all organizations.

This functionality is not available at the start of UAT.


The following existing permission applies to this functionality:

Corporate Preferences - Manage Grants ability to manage Corporate Preferences, which includes several portal-wide settings. This is an administrator permission. Core Administration