Email on Manage Candidates – Support Rich Text Editor

Prior to this release, recruiters were only able to send email in plain text format.

With this release, a Rich Text Editor tool is provided when composing email to candidates. The rich-text editor provides additional formatting and alignment options, such as font size, bold and italicized text, bullets and numbering, and where text is aligned on the page. A Preview button is also provided to review the content of the email before sending it.

Users can view emails created using the Rich Text Editor under Candidate Messages on the Manage Candidates page

Starter Guide

Select this link to download the Manage Candidates Starter Guide.


  • This functionality is automatically enabled for all organizations with Email from Managed Candidates enabled.
  • Administrators must activate the Email on Manage Candidates feature to use this functionality. Go to ADMIN > TOOLS > RECRUIT > FEATURE ACTIVATION PREFERENCES to activate this setting.


The following existing permissions apply to this functionality:

Applicants: Comments - Manage

Grants ability to view and manage comments for applicants.

This permission also defines whether comments posted when an interviewer submits an interview recommendation are posted to the Comments section on the Applicant Profile tab. Note: Interview recommendation comments for interviewers who have this permission display on the Applicant Profile tab. For interviewers who do not have this permission, the comments do not display on the Applicant Profile tab.

Applicants: Comments - View Grants ability to view comments for applicants. Recruiting
Applicants: Add/Move to Requisition

Grants ability to add or move applicants to requisitions the applicant did not apply for. This permission can be constrained by OU, User's OU, and Grade.

Applicants: Status Change Grants ability to change applicant status for any applicant to whom the user already has access. This permission cannot be constrained. Recruiting
Requisition: Manage Grants ability to access and manage all requisitions regardless of ownership (constraints permitting). This permission also grants read-only access to the Applicant Review tab when creating or editing a job requisition. This permission can be constrained by OU, User's OU, and Grade. Recruiting
Requisition: Owner

Enables owner to access requisitions and applicants for requisitions for which they are an owner. This permission also grants read-only access to video interviews that are completed by applicants via HireVue. For portals with Referral Suite enabled, this permission also enables requisition owners to edit the referral source on the Applicant Profile page. This permission cannot be constrained.

Note: This is a dynamically assigned permission that is not available in Security Role Administration. If the user is removed as an owner, the permission is revoked for the associated requisition. This permission cannot be manually assigned. Also, if a user has both the permission necessary to manage requisitions and be a requisition owner, the constraints of the Requisition: Manage permission overrule those of the Requisition: Owner permission. For requisition owners that do not also have permission to manage requisitions, only certain fields are editable when editing a requisition.