With this enhancement, administrators and instructors can resubmit a roster that has been stuck processing for more than 24 hours.
To access the ILT session roster, go to. Search for the appropriate event and next to the event in the search results, in the Options column, click the View Sessions icon. Next to the appropriate session, in the Options column, click the View Roster icon.
|PERMISSION NAME||PERMISSION DESCRIPTION||CATEGORY|
|Roster - Manage||Grants ability to manage instructor led training session rosters, including updating attendance, and marking the ILT session complete to update student transcripts. A variety of other features are available depending upon additional roster permissions. This permission works in conjunction with Events - View, Sessions - View, and Roster - View permissions. This permission can be constrained by Instructor, User as Instructor, ILT Provider, and User's ILT Provider. This is an administrator permission.||Learning - Administration|
|Sessions - View||
Grants view-only access to instructor led training sessions, enabling the user to view all details/options that were selected when the session was created. This permission works in conjunction with the Events - View permission. This permission can be constrained by OU, User's OU, Instructor, Facility, Facilities Owned by User, ILT Provider, User's ILT Provider, User, User as Instructor, and User Self and Subordinates. This is an administrator permission.
|Learning - Administration|
If a session roster has been stuck processing for over 24 hours, a pop-up will appear to the administrator on the Roster page, alerting them that their roster is stuck. The administrator can click thebutton to refresh the Roster page, and after the page has refreshed, the administrator can resubmit the session roster using the button.
Note: If the roster remains stuck even after refreshing the page and resubmitting the roster, it may be necessary to open a case with Global Customer Support.