Cornerstone Learn - Offline Materials - Overview

Prior to this enhancement, Cornerstone Learn app users were only able to download online courses for offline consumption.

With this enhancement, users of the Learn app can also download mobile-enabled materials that have been configured for offline use. These downloaded material training items can then be launched offline and consumed, and users can mark them complete once the internet connection is restored.

The Allow Download for Offline Consumption field is available for materials via the Course Catalog.

The following file types can be made available for download and offline consumption:

  • doc
  • docx
  • gif.
  • jpeg
  • jpg
  • pdf
  • pps
  • ppsx
  • ppt
  • pptx
  • xls
  • xlsx

Starter Guides


The following exclusions apply to this functionality:

  • Materials uploaded with a source that is a YouTube URL are not available for download, as this violates YouTube's Terms of Service.
  • Materials uploaded with a source that is a URL that requires the user to authenticate before accessing, such as an Excel document hosted on OneDrive or GoogleDrive, are not available for download.
  • Materials uploaded with a source that is a .zip file are not available for download.

  • Materials uploaded with no source are not available for download.

  • If a user attempts to download a material that was uploaded with an unsupported file type, they will receive the error message, "Unsupported Content Type: File type not supported for download."


An administrator must first ensure offline content is enabled via Offline Preferences and then select the Available Offline option for materials via the Course Catalog in order for training items to be downloadable in the app. This enhancement is available for both the iOS and the Android versions of the Cornerstone Learn app. This enhancement does NOT apply to the legacy Cornerstone Mobile app.


The following existing permissions apply to this functionality:

Course Catalog - Update

Grants ability to manage and edit training items listed in the Course Catalog and also grants access to the Course Console, where training can also be managed and edited. This permission also grants access to the Popular Requests and Highest Rated widgets on the Learning Admin Console (in conjunction with the Learning Admin Console - View permission). This permission also allows administrators to reversion online courses via the Course Console page. This permission also allows administrators to access an Edit Training option for training items included as objectives in Development plans.

This permission can be constrained by OU, User's OU, Training Type, Training Item, Provider, ILT Provider, User's ILT Provider, User, User Self and Subordinates, and User's LO Availability. This is an administrator permission.

Note: Adding an OU constraint and a provider constraint to this permission results in an "AND" statement.

Learning - Administration
Offline Content Grants ability to download and complete training items offline via a mobile device or the new Offline Player. This permission cannot be constrained. This is an end user permission. Mobile