Manage Candidates - Schedule Live Video Interview

With this enhancement, live video interviews can be scheduled on Manage Candidates.

This feature is available for all portals using Recruiting, but it is also necessary to have an integration configured with a third-party video interview provider. The integration is configured using the Video Interview Connector via Edge Integrations. See Edge Integration - Configure.

Pre-Step Note: Prior to scheduling a live video interview, it will be necessary to create a custom Interview status for this interview type. See Create Custom Applicant Status at Top OU Level.

Schedule Live Video Interview

To schedule a Live Video interview:

  1. Select one or more candidates on the Manage Candidates page.
  2. Select Schedule Live Video Interview from the More drop-down. This opens the Schedule Interview flyout. Note: Clicking Schedule Interview for a candidate lets you schedule an interview, but this option uses the existing user interface (UI) and follows the existing schedule interview workflow. This option also does not allow for live video interviews to be scheduled.
  3. Select Live Video in the Interview Type field.
  4. Select the video interview provider in the Provider field.
  5. Enter interviewers in the Interviewer(s) field. Predictive search results appear in a list as you enter a name.
  6. Enter the interview date in the Date field.
  7. Select the interview time in the Start Time and End Time fields.
  8. Select the time zone for the interview start/end time.
  9. Click Submit.

Once the interview is scheduled, the suggested action for the candidate on Manage Candidates changes from Schedule Interview to Interview Scheduled.

The interviewers and candidate will receive an email from the video interview provider. The email includes the interview details and a link to access the interview session. Note: There are no internal Cornerstone emails that are sent to the candidate when the interview is scheduled or completed. In addition, the candidate cannot access the interview link from their profile page in the career site.

Reviewers - Complete Candidate Review

Once the interview is completed, the suggested action on Manage Candidates changes to Pending Recommendation.

Reviewers can complete and submit their review of the candidate from within the video interview provider's platform, which includes the ability to view the recorded interview. Once the reviewer is done evaluating the candidate, their recommendation appears on the applicant carousel in Cornerstone.

Recruiters - View Reviewer Recommendation

Recruiters can view all recommendations by reviewers by clicking View Feedback in the Status column on Manage Candidates. This opens the applicant carousel.

The reviewers' name, date of the review, and recommendation appear in the Interview section of the applicant carousel. The review may also include a score and comments.

An option will also be available to view the recorded live video interview.