Cornerstone Learn - Download Materials

If offline content has been enabled in the portal and a training item has been made available offline, users of the Cornerstone Learn app can download the training and then complete it without needing access to an internet connection, as long as they have the Offline Content permission. Note: The material MUST be in a Registered status on the user's transcript in order for the Download option to be available.

Download

Training that is available for download via the Cornerstone Learn app can be downloaded either from any of the following locations, provided the material is already on the user's transcript in a Registered status:

  • Transcript
  • Training Details
  • From within a playlist
  • From within a curriculum
  • From within a training carousel accessed from anywhere in the app
  • Learner Home

Download from Training Details Page

To download a training item from its Training Details page, tap the Download button that displays in the options menu accessible from the upper-right of the page. Once the material has finished downloading, a confirmation displays under the training status in the Training Details. All downloaded courses also display in the Downloads page, which can be accessed through the main navigation of the Learn app. The next time an internet connection is available, the user can mark the material complete from their transcript.

Download from Transcript Page

To download a training item from the Transcript page, tap the Download icon that displays next to the training item. Once the material has finished downloading, a confirmation checkmark displays. Once the course has been downloaded, it displays on the user's transcript and on the Downloads page, which can be accessed through the main navigation of the Learn app. The user can then launch the material, even when no internet connection is available. The next time an internet connection is available, the user can mark the material complete.

Errors

If a material does not download successfully, a red error icon displays next to the training. The user can tap the error icon to see an alert describing the error. The user can then either retry the download or cancel their download. If the error persists, there may be an issue with the material and the user should contact their learning administrator.