New "Copy Down Scheduled" Email Trigger

With this enhancement, a new "Copy Down Scheduled" email trigger is now available. When enabled, this email is triggered when a copy down is scheduled in the environment in which the email is enabled. This email must be configured and enabled in each environment in which an organization wants to receive notifications when copy downs are scheduled. For example, if a copy down is scheduled in Pilot from Production, the email is only triggered if the email is configured in Pilot. This email trigger ignores deadbox settings.

This functionality is not be available at the start of UAT.

The following tags are available for this email trigger:

  • DESTINATION.ENVIRONMENT
  • PORTAL.NAME
  • RECIPIENT.FIRST.NAME
  • RECIPIENT.LAST.NAME
  • REQUESTOR.EMAIL
  • SCHEDULE.DATETIME
  • SOURCE.ENVIRONMENT

It is highly recommended that the portal name, source environment, and destination environment email tags are included in the email body to ensure it is clear which portals and environments are being impacted by the copy down.

How Does this Enhancement Benefit My Organization?

This functionality provides greater transparency to organizations when their portal is scheduled for a copy down.

Considerations

This email must be configured and enabled in each environment in which an organization wants to receive notifications when copy downs are scheduled.

Implementation

This functionality is automatically enabled for all organizations.

Glossary

  • Copy Down - A copy down completely copies your database from one environment to another. Traditionally, this is done from a Production environment to a Stage or Portal environment. It can also occur from Pilot to Stage.

Permissions

The following existing permissions apply to this functionality:

PERMISSION NAME PERMISSION DESCRIPTION CATEGORY
Global Email Administration - Manage Grants ability to manage email trigger templates across all active modules in the portal. Enables creating, editing and deleting email message templates for various system actions and workflows. This permission can be constrained by OU, User's OU, User Self and Subordinates, and User. This is an administrator permission. Core Administration
Global Email Administration - View Grants view only access to email templates/triggers and email logs at the global level for the portal. This permission can be constrained by OU, User's OU, User Self and Subordinates, and User. This is an administrator permission. Core Administration