Hiring Manager Experience: Request Candidate Feedback - Overview

Prior to this enhancement, a method was not available for sharing multiple candidates with one or more recipients in a streamlined workflow. An applicant's resume could be shared, but this could only be done on a single-candidate, single-recipient, single-requisition basis. Further, when recipients accessed the link provided when sharing candidates, they had no opportunity to leave comments or structured feedback on the candidate. This process made it difficult for hiring managers and recruiters to align and get valuable feedback documented in the system.

With this enhancement, recruiters can share candidates with hiring managers or business stakeholders at any point in the recruiting process and across all available requisitions. The request candidate feedback feature is a single workflow, allowing hiring managers to provide feedback quickly, reducing time to screen and hire the right candidates. In addition, this feature allows recruiters and hiring managers to better align on applicants and key competencies.

How Does this Enhancement Benefit My Organization?

  • Request candidate feedback anytime during the hiring process. An applicant may be in any status, and feedback may be requested multiple times.
  • Share candidates with any user in your organization.
  • Configurable feedback options enabled you to share a candidate with or without requesting feedback.
  • This feature is beneficial for a committee hiring experience as it allows you to share candidates with a group of individuals.
  • Hiring managers will be able to see application comments left on the applicant by a recruiter. This way, they can get the full picture when leaving feedback.
  • The new feedback experience is completely mobile friendly, so hiring managers and business stakeholders can leave feedback on the go.
  • Single Sign-On support from feedback request link in email.
  • Limit who can view feedback by using the privacy feature.

Use Cases

Implementation

The following features are not available at the start of user acceptance testing (UAT) for the February '20 release but will be available at a later date during UAT:

  • Optimized mobile view for new cohort page. Note: This feature is still functional on your mobile device but will not have the final design until later in UAT.
  • The ability to assign the new manage private comments permission. This means everyone who has access to the cohort page or manage Candidates, will be able to read all feedback.

Upon implementation, this enhancement is available for all organizations using Recruiting.

Permissions

The following new permission applies to this functionality:

PERMISSION NAME PERMISSION DESCRIPTION CATEGORY
Manage Private Comments

Grants ability to read all advance/do not advance feedback when reviewing candidates in Manage Candidates.

Note: All users who have the Applicants: Comments - Manage permission upon implementation of this enhancement will be assigned the Manage Private Comments permission automatically.

Recruiting Administration
Request Candidate Feedback Search This permission can be constrained and is connected to the user OU service. By default, there are no constraints and upon deployment all users with the manage requisition and requisition owner permission will receive this permission. After the February '20 release, clients will need to manage this permission manually. Recruiting

The following existing permissions apply to this functionality:

PERMISSION NAME PERMISSION DESCRIPTION CATEGORY
Global Email Administration - Manage Grants ability to manage email trigger templates across all active modules in the portal. Enables creating, editing and deleting email message templates for various system actions and workflows. This permission can be constrained by OU, User's OU, User Self and Subordinates, and User. This is an administrator permission. Core Administration
Global Email Administration - View Grants view only access to email templates/triggers and email logs at the global level for the portal. This permission can be constrained by OU, User's OU, User Self and Subordinates, and User. This is an administrator permission. Core Administration
Requisition: Manage Grants ability to access and manage all requisitions regardless of ownership (constraints permitting). This permission also grants read-only access to the Applicant Review tab when creating or editing a job requisition. This permission can be constrained by OU, User's OU, and Grade. Recruiting
Requisition: Owner

Enables owner to access requisitions and applicants for requisitions for which they are an owner. This permission also grants read-only access to video interviews that are completed by applicants via HireVue. For portals with Referral Suite enabled, this permission also enables requisition owners to edit the referral source on the Applicant Profile page. This permission cannot be constrained.

Note: This is a dynamically assigned permission that is not available in Security Role Administration. If the user is removed as an owner, the permission is revoked for the associated requisition. This permission cannot be manually assigned. Also, if a user has both the permission necessary to manage requisitions and be a requisition owner, the constraints of the Requisition: Manage permission overrule those of the Requisition: Owner permission. For requisition owners that do not also have permission to manage requisitions, only certain fields are editable when editing a requisition.

Recruiting