Learning Details Redesign (Early Adopter) Enhancements - Prerequisite Exception Requests

This enhancement was released with the Nov 1 2019 patch.

With this enhancement, users can generate an exception request when a session or curriculum they are requesting has prerequisite training that the user has neither requested nor completed. Note: This functionality is available on both the Event Details page and on the Curriculum Details page.

If a user requests a session or curriculum with prerequisites, but the user has not yet requested or completed the prerequisites, a pop-up appears. The pop-up asks the user if they would like to submit an exception request for the prerequisites. The user can select from the following options:

  • Yes - If the user clicks this option, an exception request is generated for the prerequisite. The exception request will be sent to administrators with permission to manage exception requests, who can then approve or deny the request.
  • No - If the user clicks this option, the pop-up closes and no action is performed.

For more information about exception requests: See Exception Requests.

For more information about approving and denying exception requests as an administrator: See Grant/Deny Requests.